Specialisations

I am an experienced, Sydney-based, information management professional with over 35 years of direct, practical experience and working knowledge across the spectrum of information, records and content management issues in Australia and New Zealand. I have direct and practical experience working with a range of business and information and enterprise content management systems including SharePoint (2012 - now) and TRIM (2007 - 2012).

Current employment

Information Architect, Uniting (previously Uniting Care NSW.ACT)
Responsible for: The design and implementation of best practice information management (including records management based on ISO 15489 and ISO 16175) using SharePoint and other Office 365 collaboration applications; implementation and support for collaboration opportunities; high level conceptual and logical data modelling; metadata management and application; recordkeeping policy and procedures, including management of records retention schedules; providing advice on the management and disposal of physical records; advice on other information management related issues.

Experience

My experience includes 19 years in the Federal Government and a further 15 years working as an information management professional, consultant, writer, presenter and teacher on information and records management issues. I am currently employed as the Information Architect for Uniting. I write (http://andrewwarland.wordpress.com/) about the management of digital information and records management issues including primarily through the use of SharePoint and I have been the author of numerous articles on the subject, as well as two books on World War 2 military history published in 2014 and 2015.

Up to 2011, I consulted to a range of Australian Federal government agencies including the Departments of Health and Ageing, Finance, Immigration and Citizenship, Infrastructure, Industry, Foreign Affairs and Trade, the Australian Federal Police, the Future Fund, and the National Health and Medical Research Centre (NHMRC); I also consulted to a range of private sector companies including Deloitte, Vodafone, and New Zealand Post.

Professional history

  • Information Architect at Uniting (www.uniting.org) (April 2012 - current). Information architecture, data modelling, metadata management, master data management, technical architecture and governance for managing documents and records using SharePoint 'out of the box'.
  • Senior Business Analyst at the Australian Prudential Regulation Agency (November 2011 - April 2012). Development of information architecture for using SharePointfor document and records management.
  • Senior Systems Administrator at the City of Sydney (July 2009 - October 2011). Implementation of digital recordkeepingusing TRIM 6.2 and Sharepoint 2010.
  • Sessional tutor and marker for Open Universities Australia (OUA> and Curtin University (2009 - 2013)
  • Consultant, Records and Information Management (2009 - 2011)
  • Senior Consultant, Records and Information Management, Converga Pty Ltd (1999 - 2009)
  • Various positions and geographical desks, Department of Foreign Affairs and Trade (1982 - 1999)

    Specialisations

  • Managing records using SharePoint (2010 - Online), and other Office 365 products
  • Specialist advice on using SharePoint and Office 365 to manage records according to ISO 15489 and ISO 16175, as well as ISO 27001
  • Review and advice on offsite storage holdings
  • Review of products capable of being enabled as Software as a Service (SaaS)
  • Design and configure of records storage warehouses
  • Development of records retention and disposal schedules
  • Creation of file plans and Business Classification Schemes (BCS)
  • Development of Requests for Quote, Requests for Information, and Requests for Tender to acquire electronic document and records management systems and participation in vendor evaluations
  • Review of scanning/digitisation processes
  • Data migration from legacy systems
  • Implementation of records disposal programs
  • Development of records management policies and procedures
  • Review of the management of records, and development of road maps and strategies for change
  • Review of organisational recordkeeping practices
  • Advice on the acquisition and implementation of electronic document management solutions
  • Identification of opportunities to reduce risk, achieve compliance and improve the efficiency of business processes.
  • Security Focus

  • Previous high security clearances (1982 - 2007)
  • Information Security (infosec) aware: 20 years in a high information security environment, 20 years working with information in line with the requirements of ISO/EIC 27000 series.

    Professional activities and memberships

  • Member, Melbourne Cricket Club (MCC)
  • Former member of the International Standards Sub-committee IT-021-11: Integration of Digitisation
  • Former member of the Records and Information Management Professionals Australasia (RIMPA, formerly RMAA).
  • Recent publications

  • Mikaela Jorgensen, Joyce Siette, Andrew Georgiou, Andrew Warland, Johanna Westbrook 2017. Modelling the effect of home care services on entry into residential aged care: a cohort study using routinely collected data.
  • Heather E Douglas, Andrew Georgiou, Amina Tariq, Mirela Prgomet, Andrew Warland, Pauline Armour, Johanna Westbrook 2017. Implementing Information and Commmunication Technology to Support Community Aged Care Service Integration: Lessons from an Australian Aged Care Provider. International Journal of Integrated Care, (X(X), pp 1-13.
  • Andrew Warland 2016 (editor). Thai Burma Railway 1939 - 1945: "F" Force Official Report. 8 volumes (300,000 words) of transcribed original source material held by the Australian War Memorial. Published in electronic form only. More infomation: https://sway.com/QCDKgdHDowONBQxy
  • Andrew Warland 2015. Why do we keep records for 7 years? IQ Magazine: Official Journal of the Records and Information Management Professionals Association of Australasia (RIMPA). February 2015.
  • 'Robbie to Dorie: The life and letters home of Lt Col John Charles Robertson MC VD'. Released 24 April 2014 in Melbourne. Published by Australian Scholarly Publishing. For more details, see this page.
  • Andrew Warland with Umi Asma Mokhtar (Malaysia) 2013. Can technology classify records better than humans? IRMS Bulletin (UK): Official Journal of the Information and Records Management Society (IRMS). January 2013.
  • Andrew Warland with Umi Asma Mokhtar (Malaysia) 2012. Can technology classify records better than a human? Image and Data Manager, November/December 2012.
  • Andrew Warland with Umi Asma Mokhtar (Malaysia) 2012. Can technology classify records better than a human? IQ Magazine: Official Journal of the Records Management Association of Australasia (RMAA). September 2012.
  • Andrew Warland with James Lappin (UK) 2011. Moreq2010 - A specification that matters for the management of electronic records. IQ Magazine: Official Journal of the Records Management Association of Australasia (RMAA). September 2011.
  • Andrew Warland 2011. What Records Managers need to know about Sharepoint 2010. IRMS Bulletin (UK): Official Journal of the Information and Records Management Society (IRMS). September 2011.
  • Andrew Warland 2011. What Records Managers need to know about Sharepoint 2010. IQ Magazine: Official Journal of the Records Management Association of Australasia (RMAA). July 2011.
  • Andrew Warland 2010. The future of records management and the implications for RM education - a personal view. IQ Magazine: Official Journal of the Records Management Association of Australasia (RMAA). September 2010.
  • Andrew Warland 2010. Six Key Economic Conditions for Digital Sustainability - Ensuring long term access to digital information. IQ Magazine: Official Journal of the Records Management Association of Australasia (RMAA). May 2010, page 35.
  • Andrew Warland (Australia), Umi Asma Mokhtar and Zawiyah M. Yusof (Universiti Kebangsaan Malaysia) Do policies for managing electronic records matter, and do they work? A Malaysian and Australia view. IQ Magazine: Official Journal of the Records Management Association of Australasia (RMAA). February 2010.
  • Andrew Warland 2009. The Cost of Poor Recordkeeping: Has the Penny Finally Dropped? Informaa Quarterly: Official Journal of the Records Management Association of Australasia (RMAA). November 2009, page 31.
  • Andrew Warland 2009. Have You fallen Into the RIM Generation Gap? Informaa Quarterly: Official Journal of the Records Management Association of Australasia (RMAA). August 2009, pages 35 - 37.
  • Andrew Warland 2009. Records Practitioners Take Note. Keeping business records in electronic form instead of printing them out has been given an indirect boost with the release of Practice Note 17. Image and Data Manager, March/April 2009. 39 - 41.
  • Andrew Warland 2008. SAAS (Software as a Service) in the Spotlight. Image and Data Manager, November/December 2008, 14 - 15.
  • Andrew Warland 2008. One Standard to Bind Them All. Image and Data Manager, September/October 2008, 26 - 27.
  • Andrew Warland 2008. Managing the Crowd. Book Review. Image and Data Manager, July/August 2008, 42 - 43.
  • Andrew Warland and Stephen Macintosh 2008. NAA Makes Changes to DIRKS: A Long Overdue Reform Finally Arrives. Informaa Quarterly: Official Journal of the Records Management Association. February 2008, 8 - 9.

  • Recent presentations

  • Managing documents as records, out of the box, using SharePoint 2010 and SharePoint 2015. Workshop for the Records and Information Management Professionals Australasia (RIMPA) annual conference, September 2015.
  • Working with Information in the Public and Private Sectors. Akolade Public Sector Conference, July 2015.
  • Are Folders Necessary? Presentation to Records and Information Management Professionals Australasia (RIMPA) annual conference, September 2014.
  • Managing documents as records, out of the box, using SharePoint 2010. Presentation to Records and Information Management Professionals Australasia (RIMPA), March 2013.
  • Managing documents as records, out of the box, using SharePoint 2010. Presentation to Sydney SharePoint Users Group, February 2013.
  • The Integrity of Digitised Medical Records. Presentation to the Australian Lawyers Alliance, Sydney, July 2012.
  • Managing Records in Sharepoint 2010. Presentation to Information Awareness Week, Perth, May 2011.
  • The effective management of digital records. Presentation to eDiscovery Conference, Melbourne, April 2011. Comments: 'Wanted more, so much great information to digest as areas skimmed quickly to cover all key topics' 'Very interesting presentation' 'Great presentation'
  • The effective management of digital records. Presentation to eDiscovery Conference, Melbourne, April 2011.
  • The Future of Records Management - A Personal View. Keynote presentation to CSIRO (March 2011).
  • Risk Management and Records Management. Keynote presentation to Annual RMAA Conference, September 2010.
  • Enforcing Information Management Systems ... and Strategies that Work. 4th Annual Information Management and e-Discovery Summit, Sydney. June 2010. Comments: ‘A Pleasure to Listen to and Funny as Well’ ‘Very Well Presented.’'
  • Web 2.0(introductions to the session and speakers). RMAA NSW Branch Lunch Session at Sydney Institute/TAFE. May 2010.
  • How to ensure your scanned documents stands up as evidence in court. Lunchtime speech to RMAA NSW Branch Sydney Institute/TAFE. October 2009.
  • Web 2.0 and its impact on records management. Maximising productivity and compliance of records management systems, Learning Network Solutions, Canberra, May 2009.
  • What's so Funny about Records Management. Dinner speech to RMAA NSW Branch Sydney Institute/TAFE. March 2009.
  • Records in the Web 2.0 world. Breakfast presentation to RMAA Branch. November 2008.
  • Research interests

  • My primary research interest is in the management of digital information, either born digital or migrated to digital (e.g., scanned), into the future, and the technologies that may be utilised to manage information and records. He is also interested in the theory and practice behind the long term accessibility of information. This includes how information is described through metadata and how such metadata might bring together information in contexts that were hitherto considerable not possible or at least required human intervention.

    Recommended reading

  • The Information: A History, A Theory, A Flood by James Gleick
  • Everything is Miscelleneous by David Weinberger
  • Metacrap: Putting the torch to seven straw-men of the meta-utopia by Cory Doctorow
  • Managing the Crowd by Steve Bailey
  • Blog

    Records About the World

    Education

  • Graduate Diploma in Administration (Major: Information Systems) University of Canberra (1994 to 1995)
  • Certificate in Arabic Literature, University of Qatar (1981)
  • Bachelor of Arts (Hons), University of Melbourne (Majors: Arabic, Islamic Studies, French (1977 to 1981)
  • The Geelong College, Geelong (1972 to 1976)
  • What keeps me busy

  • Reading and research including genealogical history. My last book was a 8 volume, 300,000 word transcription of the official history of F Force on the Thai-Burma Railway in WW2.

  • Andrew Warland
    andrewwarland(at)gmail.com

    Sydney
    +61 (0)413 043 934
    LinkedIn: Andrew Warland
    Twitter: awarland
    Link to 'Robbie' (book)